The Department of Social Welfare and Development and Malacanang have posted a tweet which gives a phone number you can call or text to report towns and barangays who are not receiving aid. The number is 09209463766. You can also tweet to DSWD Secretary Dinky Soliman direction — @dinkysunflower, and to DSWD’s official twitter account @dswdserves.  (And there is plenty of evidence that both Dinky Soliman personally and DSWD institutionally, are minding their tweets and texts.

Here is the tweet:


The foregoing is good news and welcome.

Now from stranger news:

In a post on its website the Philippine Department of Social Welfare and Development (DSWD) quoted President Benigno Acquino as saying “there is enough supply of relief goods” when meeting with families displaced by Typhoon Yolanda in Tacloban.  According to the release, “Although there are other disaster-stricken areas such as Bohol, Central Luzon, and Zamboanga City where there are still on-going relief operations and rehabilitation efforts, the President made sure that all affected families in Leyte, Samar, and other ‘Yolanda’-devastated provinces will be served.”

DSWD Secretary Corazon “Dinky” Juliano-Soliman (@dinkysunflower on Twitter) chimed in, saying that “the 40 towns in Leyte have already been reached with relief packs.”  I don’t now if that’s a typo, or if “the forty towns in Leyte” is supposed to mean that that’s all there are — 40 towns — and they’ve all been reached.

Of more substance was the following:

As of November 18, DSWD has distributed a total of 579,800 food and rice packs, 39,484 canned goods, 200,897 liters of water, and 98,588 pieces of high-energy biscuits. The town of Guiuan in Eastern Samar is now a base where mayors from nearby municipalities can get goods. Yesterday, DSWD also initially installed 32 tents as temporary shelter for homeless families in Barangays 95 and 59 in Sagkahan, Tacloban, As of today, DSWD has repacked a total of 1,038,983 family food packs  from its various repacking centers in  Regions V, VII, X, XII,  CARAGA and the National Capital Region. Relief ops in other regions Food distribution in other regions hit by Typhoon Yolanda also continues. In Western Visayas, 146,922 food packs were extended to displaced families while 3,192 were distributed in Region IV-B. On the other hand, DSWD-VII provided 55,294 food packs to affected families in Central Visayas. Humanitarian Aid As debris are being cleared on major roads and the port is reopened, the flow of humanitarian aid, particularly relief food, is increasing pace at the DSWD relief warehouse in Tacloban City and other hubs in Ormoc and Guian, Eastern Samar. Yesterday, World Food Programme (WFP) Executive Director Ertharin Cousin together with WFP Representative and Country Director Praveen Agrawal paid a quick visit at the DSWD relief hub in Tacloban. DSWD Assistant Secretary Camilo Gudmalin ushered in Cousin and Agrawal inside the relief hub to inform them on the repacking and distribution of relief goods. He also briefed them on the process of repacking and releasing goods to affected families in various towns in Leyte and Samar. Earlier, WFP donated high-energy biscuits as well as telecommunications equipment. On the other hand, the Japan International Cooperation Agency (JICA) through JICA-Philippines Chief Sasaki Takahiro donated today 2000 sleeping pads, 500 tents, 620 plastic sheets, 20 generators, 20 cord reel and 20 water purifier for Ormoc, San Isidro, Tacloban, Palo, Tanauan, Basey, and Guiuan. Likewise, DSWD received various goods from other international donors such as tents, blankets, tarpaulins, plastic sheets, medicines, and hygiene kits. Secretary Soliman said that national government is mobilizing the manpower and resources of all government agencies to speed up the relief, rescue, and rehabilitation of ‘Yolanda’-hit provinces.# # # – See more at:








Int’l relief not repacked as DSWD’s – Sec. Soliman

Posted on 19 November 2013.

“We do not repack, much more relabel, the individually packed international donations that are sent to us.”
This is the statement made by Department of Social Welfare and Development (DSWD) Secretary Corazon Juliano-Soliman after reports circulated in social media that staff of the DSWD Satellite Repacking Center at the Mactan Airbase in Cebu repackage the already pre-packed food relief donated by Indonesia and place them in bags bearing the Department’s name.
“We just had to take out the bottled condiments in the packs as they will make the goods more difficult to transport and handle. This will also prevent contamination of other items in the bags in case they get broken,” she explained.
The bottled items and other breakables were then put together in a separate container and labeled ‘fragile.’
Sec. Soliman further expounded that it is the responsibility of the DSWD to check the relief goods sent to the agency.
“We have to ensure that all relief goods particularly food items are fit for human consumption and still in good condition. That is why we inspect the contents of the bags, especially their expiration dates,” she said.
She made clear that the only donations they unpac
– See more at:


2 Responses to DSWD Issues Hotline for Phone Calls, Texts reporting towns and barangays not receiving relief goods

  1. Veronica J. Santos says:

    Good Day po!
    Gusto ko pong ihingi ng tulong ang aking kapatid na si Andrea Dela Cruz.Sya po ay hiwalay sa asawa at itinataguyod ang 3 anak sa pagtitinda ng tinapa.Ang problema po ay ang 2 bata na nag aaral (isang grade 6 lalaki at grade 8 po ung babae).kahit anong pilit po nya na papasukin sa school ang 2 anak ay di sumusunod sa kanya..Dahil ako po ay naaawa ako napo ang sumasagot sa baon ng 2 bata basta pumasok lang po sa skwela..pero mas marami pa po ang absent nila kaysa sa ipinapasok..sumasagot sa magulang..wala pong magawa ang kanilang ina…pwede po bang bigyan nyo kami ng idea kung pwede i pa consult sa dswd ang mga bata for counseling..baka po kasi broken family sila kaya nagrerebelde at di sumusunod kahit pakitaan mo ng kabutihan..nakaka awa po ang mga bata at ang kanilang Ina..
    Sana po ay matulungan nyo ang aking kapatid.
    Maraming Salamat po.

  2. Good morning po ibang issue po ito gusto kong humingi ng tulong sa DSWD pero di ko alam kung saang departamento po ako lalapit .problema po ito ng isang kaibigan ko. Nakakahiya man po pero kailangang matulungan sila.. ang babae po ay isang kabet ( Shiela Echanez ang name) na asawa lamang may tatlong anak at gusto na rin nyang humiwalay sa kabet nyang lalaki dahil pwede syang tawaging battered kabet kawawa ang babae kung bugbugin ni lalaki (Elmer Javier ang pangalan) lalu na kung itoy isang lasing lungo na sa alak as in kung bugbugin niya si shiela ay masahol pa sa hayop. Anong tulong po ba ang pwedeng itulong kay Shiela Marie Echanez madam sir .gusto na nyang humiwalay at hingan niya ng sustento ang tatlong anak so ano po ba ang pwedeng gawin sa problemang ito. At natatakot si shiela echanez dahil palagi daw syang pinagbabantaan ni elmer na papatayin silang lahat pag naglukoluko ito si shiela kahit walang ginagawang masama palagi siyang sinasaktan ni elmer. Masahol pa sa hayop. Kaya mga madam/sir tulunga natin ang taong ito baka minsan isang araw ay malaman nalang natin na pinatay na ang pamilyang iyo ng kanyang kabet un daw abg palaging sinasavi papatayin sila o imassacre silang lahat. Eto po ang contack number ko 09177484855 itago nyo ang aking pangalan .tulungan natin si Shiela Marie Echanez bago mahuli ang lahat na action natin o tulong natin. Maraming salamat po sa inyong maagarang action.


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